Technical and Management Resources, Inc.

Data Entry Clerk

US-FL-Tampa
4 months ago
Job ID
2017-2128
Security Clearance
Secret

Overview

Functional Responsibilities: Is proficient with industry standard desktop operating systems and office automation software suites.  Creates, provisions, updates, deletes USSOCOM SOF Information Environment User accounts. Must demonstrate excellent verbal and written communication skills. Special Operations Force experience is preferred (but not required).  Shift work is expected.

 

Responsibilities

Specific Responsibilities: DECs must be able to clearly communicate via phone, portals and instant messaging with end users and technicians.

 

  • Modify/create and troubleshoot user accounts via ARS Active Role Server, submit changes to file management and peripheral devices via Remedy
  • Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
  • Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
  • Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
  • Maintains data entry requirements by following data program techniques and procedures.
  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from ,multiple systems when account information is incomplete; purging files to eliminate duplication of data
  • Tests customer and account system changes and upgrades by inputting new data; reviewing output.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.

Qualifications

Qualifications:

Minimum Education/Experience Requirements:   (2) years of directly related Information Technology Service Desk experience or equivalent combination. Must have A+ or Security+ certification to start.

 

Security Clearance Level: Candidate must have an Interim Secret to start and be eligible to obtain a TS/SCI.

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