Technical and Management Resources, Inc.

  • Video Teleconferencing Lead

    Job Locations US-OH-Columbus | US-VA-Richmond
    Posted Date 8 months ago(2/23/2018 5:47 PM)
    Job ID
    2018-2225
    Security Clearance
    Secret
  • Overview

    Works under general supervision, developing the requirements of a product from inception to conclusion. Develops required specifications for simple to moderately complex problems. Coordinates with the Vendor PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters.

    Qualifications

     

    Minimum Experience:

    • Five (5) years of progressive Information Technology (IT) experience
    • Experience (within last 3 years) with: Video Teleconference (VTC), Streaming Video (SV) Systems and Internet Protocol Television (IPTV).
    • Ensure users of VTC, SV and IPTV have seamless sessions and events
    • Experience with training and providing VTC support to executives and users
    • Experience using Remedy and processing help desk tickets
    • Experience with monitoring and controlling configuration management and/or change request
    • Provide support with system implementation, network management, engineering support, training, customer service, and staging
    • Knowledge of ISDN/IP-based equipment and VBRICK Enterprise Media System

    Required “Current” VTC Certifications:

    • Cisco Meeting App Foundation

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