Technical and Management Resources, Inc.

  • IT Help Desk Support Security Specialist

    Job Locations US-VA-Arlington
    Posted Date 3 weeks ago(3/30/2018 2:25 PM)
    Job ID
    2018-2242
    Security Clearance
    Secret
  • Responsibilities

    Provides phone, email, and in-person support to users in area which include e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troublesheeting all IT related problems, including hardware/software, passwords, and printer problems. 

    Qualifications

    • An active Secret clearance or higher is required
    • Must have 4 years experience troubleshooting technical issues and providing support to end users 
    • Experience working for DHS is strongly preferred

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