Technical and Management Resources, Inc.

  • Voice/Data Communications Engineer (Journeyman)

    Job Locations US-MD-Aberdeen
    Posted Date 3 months ago(8/16/2018 3:57 PM)
    Job ID
    2018-2341
    Security Clearance
    Secret
  • Overview

    Serve as part of a team supporting 30+ VTC/SVTC systems. Responds to telephone calls, email and personnel requests for technical support. This position requires you to work well within a team environment and be a self-starter. Setup, operation, troubleshoot issues & maintain video teleconferencing (VTC) equipment. Knowledge of audio and video equipment including microphones, connecting wires and cables, sound speakers and related electronic equipment for internal rehearsals & retirement ceremonies. Must have strong analytical and problem-solving skills. Able to manage time and priorities effectively. Exceptional written, verbal and interpersonal skills. Responds and follows-up on customer support problems & troubleshooting of VTC equipment issues. Provide administrative support to include coordination, scheduling and maintaining Microsoft calendars for VTC/SVTC’s. Work well under pressure and able to multitask efficiently. Outstanding communication skills to relate with team members and clients.

    Responsibilities

    Education/Experience

    • Associate’s Degree and 5 years experience; or Bachelor’s Degree and 3 years experience; or Master’s Degree and 1 year experience; or 5 years experience and 2 years specialized training; or 7 years experience.
    • 1 year experience with computer technologies, including hardware, network, and software.
    • Relevant experience includes operating a VTC suite, VTC gateway and teleconference bridges.
    • Technical background includes an understanding of major video equipment, IP (H.320 and H.323). Familiarity with AMX & Crestron systems.
    • Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel and Outlook.

     

    Clearance Requirement:

    Secret with SSBI clearance is required to start with the ability to obtain/maintain Top Secret clearance.

    Qualifications

    Technical and Management Resources, Inc. is an Equal Opportunity Employer and does not discriminate with regard to race, color, religion, sex, age, national origin, disability, or Vietnam veteran status. This policy affirms TMR’s commitment to the principles of fair employment and the elimination of discriminatory practices. We encourage all employees to take advantage of opportunities for promotion as they occur.

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