Technical and Management Resources, Inc.

  • Senior Windows Systems Administrator

    Job Locations US-DC
    Posted Date 3 months ago(8/18/2018 3:02 PM)
    Job ID
    2018-2345
    Security Clearance
    Public Trust
  • Overview

    Under general direction, performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills.  Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E).  Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution.  Designs and prepares technical reports and related documentation, and makes charts and graphs to record results.  Prepare and deliver presentations and briefings as required by the Task Order.  May be required to serve as Task Leader.  Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position.

    Responsibilities

    Leidos has an opening for a Senior Windows Server Systems Administrator with NetApp Storage administration experience to support the ESA IV program. ESA IV is an IT Services program supporting several customers within the Department of Justice. The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, Windows Server, managed print services, ITSM, Active Directory services, and video conferencing, among others.

     

    This position requires an engineer to assist with the change process and incident response process:

     

    Change Process: Must be able to support requirements from a customer and to maintain Windows Platform solutions in test and production. This work may be done independently or as part of a team. Performs technical planning, system integration, verification and validation, cost and risk, supportability, and effectiveness analyses for total systems. Candidate should have experience with the latest Windows Server Administration tools.

    The position requires candidate to be able to produce and review technical documentation.

     

    Incident Response: Troubleshoot Windows-related service issues including outages, anomalous behavior, and slow response class of problems. Outages may be on critical systems and candidates must be able to work methodically through these stressful events. Must be able to provide recommendations to optimize Windows operation and performance

     

    The individual selected for this position will be a member of the Windows Platform Services Team and will be assigned to work full time at a customer site in Washington, DC. This individual will provide VMware Server Systems Administrator Services and manage, operate and maintain Windows and VMWare servers at the customer site.

     

    Solid hands-on knowledge of Windows and VMWare server administration is required for this position.

     

    This position requires:  

    • Document all platform service processes and procedures and maintain the artifacts in a document repository;
    • Perform systems operation support, including server system administration, general troubleshooting, and troubleshooting of complex engineering issues for hardware, software, and network components;
    • Participate in disaster recovery (DR) planning and execution in support of customer requirements;
    • Support data center consolidation efforts;
    • Provide expertise and assistance in migrations to managed service(s); and
    • Design, build, and test application upgrades within specified timeframes.
    • Manage and maintain Windows servers in the customer data centers; work directly with customers as required to ensure their needs are met
    • Work in a rapid paced environment and work independently
    • Maintain the smooth operation of a multi-user computer systems, including coordination with other administrators, customers and engineers
    • Set up administrator and service accounts, tune system performance, install system wide software
    • Interact with users and evaluate vendor products
    • Evaluate hardware and software, with the goal of improving and increasingly automating operations
    • Develop and monitor policies and standards for allocation related to the use of computing resources
    • Create, maintain, and implement detailed documentation and maintain standard operating procedures
    • Apply security settings and other commercial security best practices
    • Provide support on a M-F business hours schedule; also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations.

     

    The ideal candidate will be personable and articulate, and will focus on making sure that the customer’s IT needs are met quickly and effectively. He or she will be a self-starter who can work with limited supervision. Excellent communication skills are required to effectively interface with customers on site and with staff in the main office in Washington, DC.

    Qualifications

    • Bachelor's degree in a relevant technical discipline and 12 years of overall related experience with a Windows\NETAPP Storage and server environment; additional related years of experience is accepted in lieu of a degree
    • Senior level  understanding of NetApp, Windows Server design, configuration and administration
    • Hands On NetApp: Models FAS2554, FAS8040, FAS8200, AFFA8040, AFFA300
    • Senior Level Responsibilities related to maintaining production with reliable and stable operations that includes but not limited to Senior level understanding of Windows Services and Servers, NetApp Storage Services and Servers, Advanced Troubleshooting, and advanced Windows Server communications integrated with NetApp Storage\Appliances and hosting within Azure Cloud Environments
    • PowerShell Scripting experience
    • Completing registry backups and modifications
    • Group Policy Management (GPO) and application of Local Security Policies
    • Use of Windows Task Scheduler
    • Application of security settings/STIGs and other commercial security best practices
    • System (hardware) and application (software) installation and configuration
    • System monitoring using installed tools as well as external tools
    • Experience with configuration, troubleshooting and maintaining virtual and cloud environments
    • Excellent written and verbal communications skills
    • Ability to multitask and function in a fast-paced environment

    Desired Qualifications

     

    • MCSE certification 
    • NetApp: Models FAS2554, FAS8040, FAS8200, AFFA8040, AFFA300…Over 1500TB of storage
    • ITIL training and/or certification
    • Past experience with the Department of Justice
    • DOJ or DOD Active Clearance
    • Customer interface experience
    • Managing Active Directory/ADFS and DFS
    • Network knowledge and experience
    • Working knowledge of NetApp and other storage devices
    • Exposure to SQL and Oracle and database concepts and installations
    • ITSM knowledge and experience, particularly with Remedy
    • This position requires that a security investigation be completed by the DOJ to permit access to customer-sensitive but unclassified information.

    Tools:

    • Microsoft Windows Server  2008 and newer
    • Microsoft System Center Configuration Manager
    • (SCCM)  2012 and newer
    • Microsoft System Center Operations Manager (SCOM)  2012 R2 and newer
    • Microsoft Operations Management Suite (OMS)  
    • Microsoft Azure Backup  
    • Symantec End-Point Protection  14 and newer
    • Citrix XenApp   7.9 and newer
    • Veritas NetBackup  8.0 and newer
    • Veritas Enterprise Vault  12 and newer
    • NetIQ Directory and Resource Administrator (DRA)  9.1 and newer
    • NetIQ Self Service Password Reset (SSPR)  4.3 and newer
    • Meta-Directory Services (MDS)

     

     

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