Technical and Management Resources, Inc.

  • Help Desk Manager

    Job Locations US-PA-Philadelphia
    Posted Date 2 months ago(8/21/2018 12:37 PM)
    Job ID
    2018-2347
    Security Clearance
    Other
  • Overview

    Manager for helpdesk operations. Monitors, supports and performs computer processing. Coordinates responses to trouble reports. Supervises helpdesk operations. 

    Qualifications

    • Must have a Bachelor's degree
    • Must be proficient in the DLA system, Electronic Catalog (ECAT)
    • Strong background in computer hardware and software systems
    • Strong understanding of how programs use computer hardware
    • Experience managing helpdesk operations
    • Minimum 5 years of relevant experience
    • A+ Certification or equivalent may be substituted for experience 

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